As a result of the Covid crisis, we have been forced to accept a new era in healthcare technology. With the need for self-quarantine and social distancing, telemedicine has become the new normal.
Many of you may be wondering what to do in this time of self-quarantine and social distancing, especially if you have neurosurgical needs but can’t go to the hospital. I want to assure you that Yale Neurosurgery New London has made sure that you can still get the same quality of neurosurgical care during this time through telemedicine.
Telemedicine makes it easy for you to continue to talk to your healthcare team during this time, and in some ways, it’s even easier than it has been in the past. If you have a question or problem, you can call the office at 8604420564 during business hours if possible, but we are available 24-7. A dedicated provider will answer your call and direct you to someone who can help. You will be able to meet with your provider either by phone, or video from the comfort of your own home. We will be able to talk to you about your medical history, your symptoms, and review your imaging without you having to leave your house. If you need to have an in-person visit, we will make safe arrangements for that.
You may be daunted by all this technology, but it’s ok! When you call us, or reach out via MyChart or email, our team will walk you through everything you need to do and make it very simple for you.
As challenging as this time has become for all of us, we’ll get through it together. We remain committed to staying in touch with you, answering your questions, and treating you as safely as possible. Telemedicine is proof of how far we’ve come in healthcare technology and at Yale Neurosurgery New London, we strive to use the latest technology to provide you the best care possible.